Air Europa suffers cyberattack, asks customers to cancel bank cards

Air Europa has reported they have suffered a cyberattack on its credit card payment system and is advising affected customers to cancel the cards they used to purchase flights.

According to sources from the airline, the cyberattack has seen customers' credit card data extracted, although so far they have no evidence that the leak has allowed the hackers to commit any fraud.

Air Europa claims that it has managed to "block the security breach and prevent the leakage of new data," and that for now its systems are "functioning completely normally."

The Spanish airline connects Barcelona with internal flights to Palma de Mallorca and Madrid, but also to international destinations such as Rome, New York, Belgrade, Jeddah, and Abu Dhabi. 

The company also has codeshare agreements with around two dozen other airlines from around the world, including KLM, Etihad Airways, and Air France. 

The airline has notified the affected banks and customers with an email that includes recommendations to "minimize any incidence."

The airline adds that the data obtained are those associated with the cards, and not the customers' personal information, since other Air Europa databases have not been affected.

In response to some customers inquiring on social media about the email advising them to cancel their card, Air Europa insists this recommendation be followed.